Integrations
Works with the stack you already run.
Pinch connects to your commerce platform, returns tool, support desk and warehouse. Native integrations for the platforms you use, an API for everything else. Setup takes minutes.
By category
Native integrations for the big platforms. An API for everything else.
Pinch reads orders, customers and fulfillment, and writes tags, holds and cancellations back.
Salesforce Commerce Cloud
Custom platforms via API
Every return is scored before it is approved, and your returns tool applies the decision: instant refund, inspection or denial.
Partner
And most other RMSs
Risk scores, linked accounts and a recommended action inside the ticket, through the integration or the Pinch Chrome extension.
Inspection grades and dispositions flow back from the warehouse and retrain the models.
NetSuite
And most other WMSs
Playbooks send emails, tag customers and alert your team when a pattern shows up.
Slack
Send orders, returns and claims from any system and get decisions back in real time.
Pinch API
Webhooks
Don’t see your tool? Most systems connect through the API or a data export, so you can start with a free lookback either way.
Free lookback · for qualified brands
See what you lost last year. Free.
01
Share 12 months of data.
Install the Shopify app or SFCC cartridge, or send order, return and claim exports.
02
Get your lookback in under two weeks.
What you lost to return and claims abuse, and who took it.
03
Qualified brands try Pinch free for three months.
Run it on live orders, then decide.