Solutions · Reseller Abuse
Sell to real customers, not resellers and bots.
Resellers pay with valid cards, so payment checks wave them through. Pinch links their accounts, addresses and devices into one buyer and caps or cancels the order before it ships.
Why it matters
The card is fine. The buyer is the problem.
Resellers are capped or cancelled before fulfilment, not chased on marketplaces after.
Accounts, address variants, cards and devices linked into one identity, so limits actually hold.
A drops module for launches, restocks and limited-quantity items, from sneaker releases to artist merch. Set the rules once and they hold on every storefront you run.
Same engine as Checkout Fraud. Reseller signals sharpen every other check at checkout too.
What we catch
Eight reseller tactics. One identity behind them.
Unauthorized resellers
Buyers who resell your products without approval, on valid cards and real-looking accounts.
Freight forwarder networks
Bulk orders routed through reshippers and forwarding warehouses to buyers abroad.
Drop shippers
Stores that list your products at a markup and order from you after each sale.
Multi-account buying
One person, many accounts, all buying the same item.
Address variants
Apt 4B, #4B and Unit 4-B, merged into one address.
Checkout bots
Scripted checkouts that buy out a launch or restock in seconds.
SKU concentration
Twelve of one item across three sizes in a single order.
Promo stacking
First-order codes farmed across new accounts for resale margin.
How it works
One drop. Four different buyers.
You’re in. Your hoodie is confirmed.
Ships with the rest of the drop on Nov 10.
We’ll email tracking as soon as it ships.
Illustrative orders and data. Limits and actions follow the policy Pinch recommends and you approve for each product or release.
Free 3-month trial · for qualified brands
Try Pinch on live orders. Free.
01
Talk to us.
Tell us which products resellers target today.
02
Connect your store.
Shopify app, Salesforce Commerce Cloud cartridge or the API.
03
Qualified brands try Pinch free for three months.
Run it on live orders, then decide.